●Parcels are sent out within 1 - 2 business days after your order is placed. 

●We use SF Express for all shipments. Your shipment will reach you in 7 – 10 business days, which does not include weekends & holidays. As soon as SF Express picks up your package from our warehouse, you will be provided with a tracking number.

●If you received damaged, incorrect, or missing items on an order, claims must be made within 7 business days from the date of receiving. Claims made after this time may or may not be accepted. The quicker you let us know of a problem, the faster we can fix it for you.